Forget about traditional organizational structures and hierarchies, at Centigo the traditional boss is a thing of the past.
As a consulting agency, Centigo discovered early on that a flat organizational structure worked best for truly understanding the needs of their clients. By distributing decision making across the entire team they have been able to keep employees engaged and deliver the best value to their clients with a personal touch.
Evelina Wallers explains how &frankly has been instrumental in keeping the team engaged and promoting seamless group decision making. She goes on to explain how custom questions have allowed her to express the company’s unique voice, creating a familiar tone for better responses.